CANAIRGEN on RCAF hateful conduct policy

News Article / October 1, 2020

Unclas CANAIRGEN 12/20 C Air Force 16/20

Subj: RCAF Hateful conduct policy

A. DAOD 5019-0 Conduct and performance deficiencies
B. CF Mil Pers Instruction 01/20 – Hateful conduct

1. The CAF is committed to upholding the time-honoured ethos and values of the profession of arms, to respect the dignity of all individuals and to foster a safe and healthy workplace. The CAF represents a cross-section of Canada’s diverse population and must reflect ideals and cultural norms of Canadian society. As your Commander, I am committed to diversity and inclusion. I will not tolerate any acts, conduct or perception of discrimination or harassment based on one or more prohibited grounds of discrimination IAW the Canadian human rights act. This type of behaviour is unacceptable and will bring discredit to CAF members, the institution and to Canada. Moreover, this behaviour will erode the positive work environment that all of our members are entitled to enjoy while honourably serving their country.

2. The following CAF-wide policy and procedural changes have been initiated to clearly outline expectations and necessary actions for misconduct and inappropriate behaviour in order to eliminate hateful conduct from our institution:

A. DAOD 5019-0, Conduct and performance deficiencies, has been amended to include the definition of hateful conduct;

B. CF military personnel instruction 01/20, Hateful conduct, outlines how to address hateful conduct within the CAF;

C. The Hateful Conduct Incident Tracking System (HCITS) has been developed to allow centralized, consistent tracking and improved reporting of hateful conduct incidents, which will be reviewed, assessed, investigated and addressed by the chain of command; and

D. A website has been established to assist in the response to hateful conduct and can be found at

3. In addition to these resources, the RCAF is in the process of creating an Air Force Order (AFO) on hateful conduct which will provide additional direction and further clarify expectations for all personnel. In parallel, the RCAF is developing/incorporating new performance objectives and enhanced training tools to further educate and inculcate the importance of inclusivity and respect in the minds of our personnel undergoing basic and advanced qualification training, as well as through professional development courses. Until such time as these products are released, RCAF Defence Team members shall familiarize themselves with the clarified definition of hateful conduct and act in a way that displays the best of Canadian beliefs and values, at home and abroad.

4. If you have experienced or witnessed hateful conduct, whether targeted at you or towards a group named in the definition, whether it be in the workplace or externally, you should:

A. Report the incident to your COC or manager/supervisor; and

B. Contact the Conflict and Complaint Management Services (CCMS) Office to receive assistance through a number of formal and informal mechanisms.

5. All commanding officers must be aware of their responsibilities to address hateful conduct. I expect all RCAF leadership to act as role models and work tirelessly to establish a thriving environment for all of our members. Leadership must be familiar with all leadership tools and mechanisms already in place to address misconduct as provided in DAOD 5019-2 (Administrative review), DAOD 5019-4 (Remedial measures). In addition, following any allegations of a breach of the code of service discipline, action can be taken in the military justice system or civilian criminal justice system (as appropriate) in accordance with applicable law including the National Defence Act, Criminal code of Canada, Queen’s Regulations and Orders along with related orders and policies.

6. Questions regarding the application of these products or policies can be addressed to the RCAF hateful conduct desk officer, D Air Pers Mgt 3-5, Maj Rebecca Wilkinson.

Date modified: